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CASE STUDY  |  Instituto Tecnológico Superior de Misantla

Validating Professional Readiness Using an AI-Enhanced Learning Strategy With Exceptional First-Time Success Rates.

The Context

DSD INC in strategic partnership with Mexico’s Instituto Tecnológico Superior de Misantla (ITSM) (misantla.tecnm.mx), launched a specialized Pega Certification Bootcamp to accelerate career readiness for students pursuing globally recognized professional credentials.

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Led by DSD INC principal owner and Global Learning Director, Darryl Dunnington, the program implemented an AI-enhanced learning strategy that positioned students for measurable success in the Pega Business Architect Certification pathway.

The Challenge

Students needed to master complex Pega Business Architect concepts within a condensed academic timeframe while achieving first-time certification readiness—a historically difficult benchmark due to terminology, conceptual depth, and solution-based reasoning required in the exam.

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To overcome these barriers, the program required:

  • A multilingual, AI-powered learning model capable of simplifying difficult material.

  • Assessment-driven skill targeting to ensure content retention.

  • A structured pathway that would bridge academic learning with professional certification standards.

The Achievement

For the first time in this academic program, ITSM Misantla students achieved exceptional certification outcomes:

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  •  94% First-Time Pass Rate 
    17 out of 18 students passed the Pega Business Architect Certification Exam on their first attempt.

  • 100% Overall Success 
    The remaining student—who missed the first attempt by just one point—returned, re-engaged with AI-generated study materials, and passed with a +16-point performance increase.

  • AI-Optimized Learning Delivery
    ​The bootcamp integrated a comprehensive ecosystem of multilingual, AI-generated learning assets:​

    • AI-Podcasts synthesizing instructor lectures + Pega Academy modules into 140 languages​ 

    • Multilingual briefing documents

    • Multilingual study guides

    • AI-generated mindmaps

    • Multilingual pre-tests aligned to exam blueprints

 

This innovative design removed learning barriers, reinforced comprehension, and ensured tangible progress toward first-time exam success.

DSD INC AI-Optimized Learning Delivery

Integrates a comprehensive ecosystem of multilingual, AI-generated learning assets

AI-Podcasts: Synthesized instructor lectures + Pega Academy modules into 140 languages.

The Success

Students unanimously recognized the impact of the program’s AI-enhanced learning approach, highlighting improved clarity, confidence, and mastery of complex concepts—remarkable achievements for first-time Pega certification candidates.

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The tailored course design delivered measurable and repeatable success, validating DSD INC’s approach to aligning instruction tightly to Pega certification blueprints, skill enablement requirements, and structured knowledge reinforcement.

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This model—rooted in AI-powered learning, multilingual accessibility, and readiness-based assessment—proves that students can reach global professional standards rapidly, confidently, and with exceptional outcomes.

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Partner With DSD INC
 

DSD INC now extends this proven model to:

  • Pega Partners

  • Pega Customers

  • Academic Institutions

  • Professionals seeking certification


If your organization is ready to:

  • elevate skill acquisition,

  • accelerate knowledge mastery, and

  • ensure certification readiness through AI-infused instruction,

 

DSD INC is your partner for guaranteed learning impact, we don't just help you pass; we engineer your success - contact us today.

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